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Software for Microsoft® Windows Process Approach Support Tool

Are you worried about how to apply a the process approach to your organization ?
This software solves it !
This software supports how you apply a process approach, that ISO 9001:2015 requires, to your organization !

  • You can realize new ISO 9001:2015 requirements and your business processes.
  • You can introduce an enhanced process approach into your organization.
  • You can establish your QMS in compliance with ISO 9001:2015 with engagement of all people in your organization.

“Ensuring integration of QMS requirements into the organization’s business processes” is newly required in the section 5.1.1 c) of ISO 9001: 2015.

It is a requirement in order to combine the organization’s QMS requirements and the organization’s activities in compliance with ISO 9001:2015 together. In order to do so, it is necessary to understand the process approach definitely, improve quality throughout the organization as a whole and establish a management system to pursue customer satisfaction.

Depth of review that should be required in a ISO 9001: 2015 certification audit are deepened to such extent. A key point for it is the requirements of the clause 4.4 “Quality management system and its process”.

Introduction of main functions

(1)Supports application of a process approach with six steps.
Step 1. Determining business processes

ISO Process Approach Support Tool Step.1

Determine business processes in the organization.
Hierarchy of a process(process, sub-process, sub-sub-process) can be represented in the input screen.

Step 2. Determining processes needed for the QMS

ISO Process Approach Support Tool Step.2

Determine the processes needed for the QMS among the business processes.

Step 3. Responding to the requirements of the clause 4.4.1 a) to h)

ISO Process Approach Support Tool Step.3-1

ISO Process Approach Support Tool Step.3-2

Complete the column of the inputs, outputs, etc. for each process as required by the clause 4.4.1 of ISO 9001: 2015 standard. You can choose a turtle diagram as well as a table format, which meet the requirements of the clause 4.4.1 a) to h).

 

Step 4. Ensuring the integration of the QMS requirements into the processes and determining the applicability

ISO Process Approach Support Tool Step.4-1

ISO Process Approach Support Tool Step.4-2

Determine which requirements each process is associated with, and check that there is no requirement that is not integrated into any process. Then determine requirements that are not applicable to your processes, and provide justification for it.

Step 5. Using the created data in the certification audits.

ISO Process Approach Support Tool Step.5

Export data created by this software as Microsoft® Excel® (*. xlsx) or CSV (comma-separated text, *. csv) file. It can be utilized as a reference documents of the QMS manual and also in the certification audit.

Step 6. Drawing a flow chart that illustrate the sequence and interactions of the process in accordance with the clause 4.4.1 b)

ISO Process Approach Support Tool Step.6

Assists in creating a flow chart of QMS processes. A sample file of Microsoft® PowerPoint® are attached.

(2)Samples of three industries (manufacturing, construction and service) to help you to determine your business processes and sample key words of the 28 industries that are frequently used in establishing or reviewing processes can be used as a reference.
the sample key words of the 28 industries

Manufacturing industry

  • Casting industry
  • Automotive (assembly) industry
  • Petroleum refining industry
  • Metal stamping industry
  • Plastics Manufacturing Industry
  • Optical equipment manufacturing industry
  • Food processing industry (baker)
  • Fine ceramics manufacturing industry
  • Fluid Power (oil hydraulic, pneumatic, hydraulic) industry

Construction industry

  • Construction industry
  • Civil engineering industry
  • Consultancy industry

Service industry

  • Supermarket industry
  • Convenience store industry
  • Specialized store industry
  • Food restaurant industry
  • Hotel industry
  • Industrial waste treatment business
  • Cleaning industry
  • Building Maintenance industry
  • Banking business industry
  • Printing industry
  • Web content design industry
  • Display industry
  • Education service industry
  • Nursing care service
  • Logistics industry
  • Hospital industry
(3)Determine and confirm followings that are required by ISO 9001:2015. Samples can be used as a reference.
  • Various elements such as inputs and outputs of the processes needed for your QMS (complete the turtle diagram)
  • Integration of the QMS requirements into your business processes
  • Consideration of applicability
  • A process flow chart that illustrates the sequence and the interaction of the processes
(4)You can obtain six deliverables (documents) that are useful in a transition.
  • Your business processes
  • Processes needed for your QMS
  • Inputs required, outputs expected from to, and a list of elements of, the processes needed for your QMS, that are required in the clause 4.4.1
  • A list that demonstrates you have considered the integration of the QMS requirements into your business processes
  • A document that demonstrates you have determined applicability of the QMS and provided justification for any requirement that is not applicable to the scope of the QMS.
  • A Flow chart illustrating the sequence and the interaction of the processes needed for QMS
These data created in the software can be exported to a file in your personal computer. :
  • A Turtle diagram of each process
    It is somewhat different from the standard turtle diagram, and it consists of elements is in accordance with the clause 4.4.1 of the ISO 9001: 2015. It can be exported in Microsoft® Excel® format (*. Xlsx, Excel 2007 or later format), or HTML format.
  • Data that you entered at each step (six types)
    You can export the contents entered at each step in the software in CSV format. The following six types can be outputs in a format that can be used with many software such as Microsoft® Excel®. (※ line feed code is Windows standard CR + LF, encoding is Shift_JIS (changeable) by default.)
  • Business processes
    As a table of a name and content of each business process.
  • Process needed for the QMS
    As a table created after you select the process needed required for the QMS among your business processes.
  • Elements of the processes required in the clause 4.4.1
    As a table including description on a) to h) of the clause 4.4.1 for each process
  • Association of requirements
    As data of a first input screen of the Step 4 to associate the QMS requirements with each process.
  • Relationship between the QMS requirements and processes
    As data of an upper table in a second input screen of the Step 4 to confirm what processes are associated with each requirement.
  • All requirements that are not applicable to the scope of your QMS and justification for it
    As data of a lower table in a second input screen of the Step 4 to show any requirement that is not applicable to the scope of your QMS and complete justification for it.
(5)Explanation for applying ISO 9001:2015 is provided for each step.

ISO 9001:2015 Process Approach

At the beginning of each step, you can read the “work instructions” that explains your work and the “guide” that explains the relevant part of the ISO 9001: 2015. They are provided in a PDF file.

Price (excluding tax)

Software only …  9,000 yen
Consultation with software …  30,000 yen (※1)

(** 1) Travel and accommodation expenses will be charged additionally if any.
(** 1) We will provide consultation with three visits ( three to four hours of consultation per visit ).

  • This product is protected by the copyright law.
  • To utilizing software needs to consent to software license agreement.
  • We can provide another license scheme for a consulting service provider who wants to use this product in his/her service. If so, please contact us.

How to purchase it.

This softwear is provided only for download method. You can purchase it as follows.

  1. Click the Click here for inquiry and purchasing the software. , you will move to an application form. Please complete necessary information, and send it to us. You will receive a confirmation e-mail of your application automatically.
  2. After getting your order request, we will send you an invoice by e-mail. Then please transfer the fee to our bank account designated.
  3. After our confirmation of your transfer, you will receive ID and password necessary to download the software by e-mail.
  4. Download and install the software from a designated URL using the ID and the password.

Contact by Telephone
Tel : +81-44-246-0910 Person in charge: Yoshida, Suda, or Hirabayashi
Contact by E-mail : proapp@technofer.co.jp

Operating System environment

Operating System environment

OS: Windows 7 Service Pack 1 or later
CPU: 1 GHz or more (2 GHz or more is recommended)
Memory: 1 GB or more (2 GB or more is recommended)
HDD: Free space of 100 MB or more
Screen resolution: 1024 × 768 or more
Microsoft .NET framework 4.5

*** Because some file contents are stored by PDF file format, you will need PDF viewing software like Adobe Acrobat Reader.
*** Some contents are pptx format. In order to display or edit the data, you need Microsoft® PowerPoint® or PowerPoint Viewer.
*** Some of the exported data are converted by xlsx format. you need Microsoft® Excel® or Excel Viewer as displaying or editting.

FAQ (Frequently Asked Questions and Answers)

About purchase
Q.1  Is the software provided on a CD or another media ?

It is provided through downloading from the Internet. You will be delivered ID and password for downloading it after your payment.

Q.2  How can I make a purchase?

Please access from “Click here for inquiry and for only purchasing the software” and request purchasing it. When we receive your order, we will send you invoice via e-mail and you are requested to transfer the fee to our bank account designated. After our confirmation of your transfer, you will be delivered ID and password for downloading the software.

Q.3  Is the Technofer member discount price applicable to purchasing the software ?

This product is not covered by Technofer member discount.

About download and installation
Q.4  Where is the downloaded file saved? Or in which folder should a user download the file?

The downloaded file is normally saved in the “Download” folder (C: \ Users \ (user name) \ Downloads). If a saving dialog is displayed when downloading, please save it as you like “Desktop” or “My Documents” for your convenience.

Q.5  How can I decompress the downloaded file?

Right-click the file and select “Expand All”. The “Compressed (Zip format) folder expansion” screen opens, so select “Deploy”. (The notation may be different depending on the version of Windows you use.)

Q.6  When I launch the software for the first time after installing, I am asked to enter “serial code”, what is this?

“Serial code” is a Sixteen alphanumeric characters that is required for software activation. For each purchaser, we issue a separate serial code for each license. You can download the file (serial code.txt) containing this “serial code” with software.

Q.7  I installed it on my PC, but can I install it on another PC?

You can not. You are limited to installing on one PC per license. It is possible to uninstall it and reinstall it on a different PC.

Q.8  During installation, it is detected as a virus by antivirus software and it can not be installed.

We are checking it that there are no infections of viruses, but in rare cases, few antivirus software may erroneously be detected as a virus. In that case, please temporarily stop the anti-virus software function and try installation again. Please remember to re-enable anti-virus software function once installation is completed.

About operation method etc.
Q.9  Is there an operation manual?

It is included in the software. To access it, please check the operation method by launching the software and selecting [Help] – [Manual] from the menu at the top of the screen.

Q.10  Are there explanatory documents?

It is included in the software. As you move forward in the software, you will see the explanation on the ISO 9001: 2015 standard and process approach as well as materials explaining how to proceed with the software as “commentary” and “work instruction” at the beginning of each step It can be.

Q.11  Can I export data that is created bu this software for using other software?

You can export by Microsoft Excel book format (*. Xlsx) or CSV format (*. Csv) (comma-separated text, general-purpose data format usable by many spreadsheet software etc.) in six steps each. Also, you can output a turtle diagram of each process in Microsoft Excel format.